Overview
This Checkout Additional information extension for Magento 2 allows the customer to enter additional contact delivery information, it also helps merchants and storeowner to collect extra delivery information for the customer, which leads to the smooth completion of orders. When the customers proceed to checkout and choose the shipping method, checkout additional information form appears on the checkout page, where the customer is asked to enter his first name, last name, additional contact number and order instruction. These checkout additional fields are not mandatory to fill customer can leave them blank, go to payment step and can place the order.
Once the customer placed an order with the additional information, admin can view the information in a particular sales order and can use this information in order delivery. The checkout additional information columns; first name, last name, alternate phone number and order instructions are available in order grid, admin can sort sales orders by these mentioned fields. Moreover, admin can also filter the sales orders by last name, first name, alternate phone and order instruction.
Features
- Customer can include first name, last name, alternate contact number and order instruction as additional delivery information.
- Customer can write any comments and notes to store admin in the order instruction field.
- Admin can view the information in sales order in Magento Admin panel.
- Admin can filter sales orders using first name, last name, and alternate phone and order comments.
- Admin can sort sales order by first name, last name, and alternate phone and order comments.
Benefits
- Merchants and storeowner can collect additional information from their customers.
- Customers can add additional delivery information along with shipping and billing information.
- The additional delivery information helps merchants and storeowner in smooth order delivery and customer satisfaction.
- If a customer is not responding on shipping contact number then admin can communicate with the customer using the alternate contact number.
- The checkout additional fields are not mandatory, customer can leave it blank if he does not want to include additional details.
- The additional checkout process improves the user checkout experience.
- Allow admin to sort and filter sales orders with additional checkout information.
Use Case
Imagine Mr Xavier has placed an order on ABC store and due to some business, emergency he has to travel abroad thus he will not be available to receive the order delivery. In this real-life scenario, the merchant can make use of additional delivery information to deliver the order successfully to Mr Xavier. In this way, this extension provides an ease to store owners and customers in communicating with each other in times of sudden urgencies
Support
For any pre or post-deployment support, please feel free to contact us at ecommerce@folio3.com
