Push Notification

Firebase is a platform developed by Google for creating mobile and web applications. Firebase serves as Backend-as-a-Service (Baas). It provides developers with a variety of tools and services to help them develop quality apps, grows their user base, and earn a profit. It is built on Google's infrastructure. Consider a scenario where the buyer purchases a product from your website but he misses out the email regarding transaction failure or in case he oversees the email regarding order updates in the inbox full of 100 emails.

Push Notification extension for Magento 2 allows the end-user to be well informed regarding the order updates on his mobile phone as well as web browsers. We have also added a custom log that can track all the push notifications which have been sent out to the end-user, in the case due to any reason the push notification was unable to be sent, the error message will also be logged.
Push notifications are much useful for businesses that have a mobile application running and a business website created on Magento 2. With the influx of apps competing for mobile users’ attention, almost all businesses have launched their mobile apps, and push notification is an easier way to receive the user’s attention and refrain the user from uninstalling the apps. Similarly, whenever the user has logged in via the website, push notifications will be sent keeping users updated regarding their order's status.

Whether the retailer is logged in or not, if he has ever used the mobile application or the website with the registered account, his device ID gets saved in the database which allows the push notifications to be received on the phone and browser. Push notifications are a fast and the most efficient way to communicate with your audience because going to your email inbox and finding the relevant information related to the order is unreliable as there are chances that you might miss out on the subject or the important email might get unread, this is where the push notification plays its important role. The push notification readability rate is higher than either an Email or SMS, also push notifications never land into SPAM.

This extension for Magento 2 is a cross-browser highly powerful way to engage with retailers.

Account & Pricing

To use the Push Notification extension for Magento 2, you need to have Firebase Project Credentials.

• To create a new project with your google account, you can click here.
• You may check Firebase Pricing here.
• There is a free starter plan
• Paid plans start at only $25/month.

Features

• Push Notification extension for Magento 2 allows you to send order status updates via push notifications on mobile devices and web browsers.
• It allows you to enter the customized notification title.
• It allows you to enable the order status notification as per the requirement. If you wish to send order confirmation push notifications, you simply enable it but if you wish to not send the order shipment notification, this extension allows you to disable it.
• It allows you to enter customized notification messages differently for each status.
• It allows you to receive push notifications on cross-browsers.
• A custom log has been added to track all the push notifications for mobile as well as web.

Benefits

• Update buyers: With the Push Notification extension for Magento 2, the buyers stay up to date with respect to the placed orders. Push notifications can be received on mobile phones whenever the device is connected to the WiFi, or on the website, a browser push notification is also supported, in case the user receives a notification that an order has been shipped, he will be notified that in any time soon he will receive the dispatched order. 
• Customized Notifications:  With the Push Notification extension for Magento 2, you can add customized messages for each order’s status. This is a great way to stimulate user engagement and retain users as they feel like being connected with the sellers. This is a smart way to enhance your customer’s experience. 
• Track the push notifications: We have also added a custom log that can track all the push notifications which have been sent out to the end-user, in the case due to any reason the push notification was unable to be sent, the error message will also be logged.

Support

For any pre or post-deployment support, please feel free to contact us at [email protected].