Product Reviews
Product Reviews extension for Magento 2 allows consumers and businesses to have two-way communication. Businesses can respond to the consumer’s reviews and have an open channel for communication.
Features
- Allows the business to respond to the consumer’s reviews
- Allows the business to get the email address of the guest user and have them saved in the database for marketing purposes
- Allow the business to change the title of the owner's reply that’s visible on the front end
- Adds another count to the number of enabled extensions your project has and it has some valuable importance to your business
Screenshots
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Overview
When was the last time you didn’t read a review before proceeding to add an item to your cart? Customers or visitors are able to leave reviews of your business or any service on your website. Those reviews can provide valuable feedback for your business. Leaving those reviews unresponded may cost you a big loss in terms of dropping the valuable customers and you run the risk of increasing your customer churn by 15%.
Product Reviews extension for Magento 2 allows consumers and businesses to have two-way communication. Businesses can respond to the consumer’s reviews and have an open channel for communication. In this way, online reviews will no longer be seen as a static or one-way flow to information. In an era of online business, consumers trust online reviews. It’s about time we get a clear picture of how reviews help local Search Engines and rankings once and for all. These days, the majority of consumers trust online reviews as much as personal recommendations and if these reviews are responded by the business it will attract more consumers. Reviews - either positive or negative, both impact the success of a business more than most of the businesses even realize.
If the reviews of the customers are responded with well-structured answers, the businesses will earn loyal customers. The responses to the reviews not only build good relationships with the customers but with the search engine itself. With Product Reviews extension for Magento 2, businesses will definitely experience a boost in customer advocacy from answered complaints or compliments on the website.
Features
- Allows the business to respond to the consumer’s reviews
- Allows the business to get the email address of the guest user and have them saved in the database for marketing purpose
- Allow the business to change the title of the owner's reply that’s visible on the front end
- Adds another count to the number of enabled extensions your project has and it it has some valuable importance towards your business
Benefits
- Build search credibility with reviews: When a search engine ranks a business, it looks particularly at the nature and volume of online reviews, as well as the consistency.
If you wish to enhance the visibility of your business and the positive review specifically, respond with your company name, location, and any keywords you wish to highlight. - Consumers will prioritize your business due to positive response: A customer of yours expresses his experience in front of online customers of how their experience with your business was. Your positive feedback on the review will increase your pool of reliable customers and they will definitely recommend you to other buyers because you heard them and responded to them.
- Free advertising: Online reviews are a way of advertising for your business. The consumers you respond to and create a channel of two-way communication with, they can provide the kind of mass exposure that you might never be able to afford through traditional marketing channels.
Support
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